Red Hat Enterprise Linux 7.x/CentOS Linux 7.x Genesys Web Services and Applications (Workspace Web Edition)Ĭitrix Virtual Desktops 7 (formerly XenDesktop) Workspace Desktop Edition (Interaction Workspace User Interface) WFM GUI/Configuration & Database Utilities I User Interface Solution Reporting CCPulse+ User Interface Important The Citrix Workspace product names are changed as follows:įor other questions, contact Customer Care using their For other questions, contact Customer Care using their It is strongly recommended that you test the proposed configuration under simulated production conditions, to ensure acceptable sizing and performance.Although these components operate in a virtual environment, in some cases it may be necessary to limit call rates to achieve acceptable voice quality. You should be aware of potential impact to performance and voice quality when deploying components that interface with RTP media streams, including Stream Manager, Genesys Voice Platform (GVP) Media Control Processor, and CPD Server.You should follow the recommendations and best practices discussed in the virtualization platform vendor's documentation.

Virtualization may increase the processing load compared to native deployment on a given node.The following tables provide references for Genesys products that were tested by Genesys. This page describes the virtualization platforms that have been tested and verified to interoperate with each listed Genesys product. Multimedia Connector for Skype for Business.

Windows server vdi with xenserver host